Privacy Policy

1. INTRODUCTION

Memepet ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. DATA WE COLLECT

2.1 Account Information

Email address
Name (if provided)
Password (encrypted)
Google account info (if using Google Sign-In)

2.2 Images

Pet photos you upload for meme generation
Generated meme images

2.3 Payment Information

Payment details are processed directly by Stripe. We do not store your credit card numbers. We receive only transaction confirmations and payment status.

2.4 Shipping Information (for print orders)

Recipient name
Shipping address
Phone number (optional)
Email for order updates

2.5 Technical Data

IP address
Browser type and version
Device information
Usage analytics

3. HOW WE USE YOUR DATA

Account management: To create and manage your account
Meme generation: To process your photos through our AI system
Order fulfillment: To process payments and deliver digital/physical products
Communication: To send order updates and respond to inquiries
Service improvement: To analyze usage and improve our services
Legal compliance: To comply with legal obligations

4. THIRD-PARTY SERVICES

We share your data with the following third-party processors:

Stripe (Payment Processing)

Handles all payment transactions securely.

Stripe Privacy Policy

Prodigi (Print Fulfillment)

Receives your shipping info and meme images to produce and ship physical products.

Prodigi Privacy Policy

Cloudflare R2 (Image Storage)

Stores your uploaded photos and generated memes securely.

Cloudflare Privacy Policy

5. DATA RETENTION

Account data: Retained while your account is active
Images: Stored for the duration of your account plus 30 days after deletion
Order history: Retained for 7 years for legal/tax purposes
Technical logs: Retained for up to 90 days

6. YOUR RIGHTS (GDPR)

Under GDPR, you have the following rights:

Right of Access: Request a copy of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your data ("right to be forgotten")

Right to Portability: Receive your data in a machine-readable format

Right to Object: Object to processing of your data

Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

7. DATA SECURITY

We implement appropriate security measures including:

Encrypted data transmission (HTTPS/TLS)
Secure password hashing
Regular security audits
Access controls and authentication

8. COOKIES

We use different types of cookies on our website:

8.1 Essential Cookies

These cookies are necessary for authentication and session management. They enable core functionality like logging in and cannot be disabled.

8.2 Analytics Cookies

With your consent, we use Umami Analytics (self-hosted at analytics.aitek.tech) to understand how visitors interact with our website. This helps us improve our service.

Data collected by analytics:

Pages visited
Referrer URL
Browser and device type
Country (derived from IP, IP is not stored)
Session duration

Note: Umami is privacy-focused and does not use cookies for tracking. It does not collect personal data or track users across websites.

8.3 Managing Cookies

You can accept or decline analytics cookies via our cookie banner. You can also clear your cookie preferences by clearing your browser's local storage and refreshing the page. We do not use tracking cookies for advertising purposes.

9. CHILDREN'S PRIVACY

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our website.

11. CONTACT

Email: [email protected]